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A little help from the Textual team.

Whether IRC has thrown you a curveball, you have a question about your licence, or you simply want to say hello, we’d love to hear from you.

For a quick answer, our docs cover setup, troubleshooting, and the finer points of Textual.

How can we help?
Help using Textual
Questions, connection problems and bug reports.
A licence I bought here
Missing licence email, activation errors, lost keys.
A licence bought from Codeux
Licences bought before Blendbyte took over Textual.
Mac App Store purchase
Moving to a direct licence or restore problems.
Billing, refunds and invoices
Refunds, withdrawals, invoices and VAT.
Privacy request
Access, correct or delete your personal data.
Security issue
A vulnerability in the app, website or licensing.
Feedback or something else
Ideas, feature requests, broken links and anything else.

Many answers are already in the docs, including connection troubleshooting. Other users often help in #textual on Libera Chat. Found a bug? Report it here, or open an issue on GitHub if you prefer.

Your name
Email address
Textual version
macOS version
Where your copy came from
IRC network or server
Page this is about
What’s happening? What did you expect, and what happened instead? Steps to reproduce help a lot. Please leave out passwords and private conversations. Attachments Up to 3 screenshots, PDFs, logs or crash reports, 5 MB each.

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